Kid You Not is committed to protecting and preserving the integrity of any personal information we collect. Kid You Not is bound by and will always comply fully with the National Privacy Principles set out in the Privacy Act 1988 (Commonwealth) (the Act). Kid You Not will only collect, use or disclose personal information in accordance with the Act and this privacy policy.

If you have any questions about this privacy statement, or the content or practices of our website, you can contact us directly:

Kid You Not
239 Milawa Bobinawarrah Road, Milawa, Victoria, 3678
Australia.
Phone: 1800 440 545

e-mail: brownkids@kidyounot.com.au or privacy@brownbrothers.com.au

When we collect personal information from an individual, we will ensure that we do so in a fair manner and that we let the individual know where and how to contact our organisation. We will only collect information that is necessary for one or more of our functions or activities.

What is personal information

Personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about a person whose identity is apparent, or can be reasonably ascertained, from the information or opinion.

Collection of personal information by Kid You Not

Kid You Not will, from time to time, collect and use personal information. The types of personal information collected and the purposes for which that personal information will be used will depend on the circumstances.

We collect personal information when you register to make a purchase or use the online form to contact us.

What we do with personal information

If you use the online form to contact us, we will use the information you give us to respond to your query and we may contact you in the future.

We will use the details you give us to let you know about special events or information which may be of interest. This may include:

• Wine tastings,
• Exclusive wine offers,
• Exclusive wine and food events,
• Information on new releases.

We will not sell to, or otherwise share with, any third party your personal information. However:

• We may use independent researchers to assist us in better understanding and servicing the needs of Kid You Not customers, and we may give those researchers access to some or all of our database to conduct this research.

• We may use an external mailing house to send information by mail to Kid You Not customers. As a part of this process, we have to provide customers’ names and postal details, but nothing else. We require our mailing house to immediately delete or destroy these details immediately after use.

• We may be required or authorised by law to disclose personal information, for example to law enforcement agencies; or we may disclose information with an individual’s consent.

It is necessary for us to obtain your date of birth, to ensure that we do not supply alcohol to minors. We also provide name and address information to transport companies in order to deliver purchases of wine.

Requesting changes or access

You can request not to receive a particular type of communication from us or cancel your details with us at any time. Please use the contact information above if you wish to do this.

We are also happy to provide you with details of all your personal records at your request.There are certain exemptions that may apply to the provision of that information. Kid You Not may charge an administration fee for granting access to information.

To contact us regarding your personal information, please use one of the methods above. We will ask you to confirm your identity before providing your information.

Website security

Our goal is to protect the security of the personal information we collect. All communications through our website occur in a secure environment using the latest technology.

Personal information will be managed confidentially and securely and destroyed appropriately when no longer required.

We will also monitor and implement appropriate technical advances or management processes in order to safeguard your personal information.

We use 'cookies' (a small amount of information sent from our server to your computer) to enhance the performance of the website. These are 'session-based', and do not stay on your computer permanently.

When you register, a username and password will be supplied. Kid You Not advises site visitors to keep the details of their username and password secure, so they cannot be accessed by another person.